For Online Classes Only
We stand behind all of our products and programs. While many participants take online classes for personal or occupational reasons, others may take them for a court, probation or other legal requirement. If you are not completely satisfied with the quality and acceptance of our programs for a court or legal requirement, we will refund your money in full with written proof of decline. Refund requests must be received within 60 days of purchase. You must either mail, fax or email this documentation to our office. Our classes meet requirements in many states for persons required to complete due to a citation, probation or a court order; however, not all state courts will accept an online class. It is your responsibility to confirm with the judge, DMV, probation, or your attorney as to whether our distance-learning program will meet your requirements. This guarantee is not applicable to an assessment/evaluation purchase.
While we make every effort to get your certificate to you as soon as possible, we are not responsible for USPS or FedEx shipment delays. If you need your certificate right away, you can download an electronic version from the members area upon class completion. We cannot refund expedited shipping charges after the certificate has shipped.
For In Person Classes
We are confident in the quality of our group classes. If for any reason you participate in your first group class session and are dissatisfied with it, please let us know and we will promptly refund your enrollment, class and materials fees in full. We do not provided refunds after the first class has been completed.
